Insights and reports

ePegboard turns the data your club generates every session into a picture you can act on - who is drifting away, which nights are busiest, whether fees are being collected, which pairs play well together, and whether the games are any good.

You will find these under Insights in the menu (at /reports). The Insights home shows a card for each report with a headline figure, so you can glance at the state of the club before opening any single one. Most reports have a date-range selector and a Download CSV button, so you can pull any view into a spreadsheet.

The reports

The Insights home groups the reports the same way, by the question they answer.

Attendance and growth - who is coming?

• Attendance over time - how busy the club is through the year.
• Session summary - every session in one sortable table.
• New member conversion - whether the people who try your club stick around.

Engagement and retention - who is drifting?

• Attendance trends - who is drifting away, and who to contact now.
• Member engagement - core regulars versus occasional drop-ins.

Play - good and fair? - is everyone getting good games?

• Match quality - how competitive your games are: the share that finish close, the blowout rate, and predicted versus actual. This is your proof the picker is delivering good games.
• Partnerships - which pairs play well together, performance versus expectation.

Money and capacity - are you getting paid, and getting value?

• Payment summary - fees expected, collected and outstanding.
• Court utilisation - whether you are getting value from the courts you book: occupancy, idle time, busy versus quiet periods.

Recognition - who stands out?

• Most improved - the biggest risers this season, for awards and newsletters.

During a session

• Attendee stats - the live leaderboard and fairness view on the session board.

Related

• Sessions - running a club night
• How ratings work - the rating behind the performance and partnership figures
• Payments - how the fee tally works