Reports for your badminton club

Every club night you run on ePegboard leaves a record: who came, who played whom, the scores, and what was paid. The reports under Insights turn that record into answers to the questions a badminton club committee asks. Who is drifting away? Which nights are busiest? Are fees being collected? Which pairs play well together? Are the games any good?

You will find them under Insights in the menu (at /reports). The Insights home shows a card for each report with a headline figure, so you can glance at the state of the club before opening any single one. Most reports have a date-range selector and a Download CSV button, so you can pull any view into a spreadsheet.

This page covers every report in turn, grouped the way the Insights home groups them, by the question they answer. For the live view you read during a night rather than after it, see Attendee stats.

Attendance and growth

Who is coming?

Attendance over time

How busy your club is, and how that changes through the year.

Shows your average and peak attendance, the number of sessions run, and total attendances, for the range you pick and all-time. Charts cover the month-by-month trend (with a rolling average), the typical shape of a season (the average for each month across all your years), and the annual total for each year.

Use it to see whether the club is growing or quieter than it was, to spot the seasonal pattern (the usual September lift, the summer dip), and to plan court bookings around the busy and slack times of year.

Session summary

Every session in one sortable table.

Each row is a session: date, title, profile, venue, attendance, games played, voided games, and status (draft, live or completed). Click through to open any session. Filter by date range or session profile, and export the view to CSV.

Use it to scan recent nights at a glance, compare attendance across sessions, spot nights with a lot of voids, and jump straight into a session to check the detail. What a session is and how to run one is on Sessions.

New member conversion

Whether the people who try your club stick around. A funnel from first visit through coming back, becoming a member and staying active, counted only for people who first came long enough ago to have had a fair chance to settle. It has its own page.

Engagement and retention

Who is drifting?

Attendance trends

Who is drifting away, and who to contact now.

The headline strip splits members into active (played recently), lapsing (quiet for a while), dormant (away a long time) and new. A drift map plots each member by how long since they last came against how many sessions they have played, so regulars who have gone quiet stand out. A “reach out now” spotlight surfaces the most consistent members who have recently dropped off, and the full sortable table (with a per-member trend sparkline) lets you work down a list for outreach.

Use it to catch regulars before they drift away for good, and to build a contact list of exactly who to nudge. Whether triers become regulars in the first place is New member conversion.

Member engagement

The shape of your membership, core regulars against occasional drop-ins.

Shows how many members are active, how many are core (regular and frequent), the average sessions per member, and how many are occasional attenders worth re-engaging. A banded chart groups members by how often they play; click a band to drill into the list of who is in it.

Use it to understand how much of your club is a committed core and how much is a long tail of occasional players, and to pull the list of “rare” attenders you might re-engage.

Good and fair games

Is everyone getting good games?

Match quality

How competitive your games are, and so whether the game picker is building good matches.

Three headline figures from your finished games: the share that were competitive (close finishes), the average margin between the teams, and the blowout rate. Above them, a chart shows how balanced the picker planned the games to be, split into tight, close, clear and blowout bands. Pick a range (last session, three months, twelve months or all time), and tick Settled players only to count just the games where all four players’ ratings had settled.

Use it to check your nights are producing close, enjoyable games rather than mismatches. Download CSV for the detail.

Partnerships

Which doubles pairs play well together, and which exceed or fall short of what their ratings expect.

For each settled pair (10 or more games together) it shows the discipline (mixed, men’s or ladies’), the games they have played as a pair, how they perform versus expected as a rating-point difference, a verdict (over-performing, as expected, or under-performing), and a confidence level. Pairs below 10 appear in a “still settling” section with how many more games they need, showing their individual-average strength instead of a verdict we cannot yet stand behind.

A pair settling is a different thing from a player’s rating settling, and the two use different numbers. This one counts only the games the two have played as a pair, and the bar is 10; a player’s own rating settles at 15 rated games, however those games were partnered. So a pair of long-established players can still be settling as a partnership. The rating behind the “versus expected” figure is explained in How ratings work.

Use it to find the partnerships that genuinely click, decide who to keep together for league or tournament play, and see which new pairings are still settling.

Money and capacity

Are you getting paid, and getting value?

Payment summary

Fees expected, collected, and still outstanding.

Switch between a by session view (expected, paid and outstanding for each night, with sessions that have money owing highlighted) and a by member view (what each member owes across the range). Both show totals, and the CSV export follows whichever view you are on. Quick buttons cover the common ranges (last month, three months, year to date, and so on).

Use it to keep on top of money. See which nights have fees outstanding, find members with a balance to chase, and reconcile what you have actually collected. Payments in ePegboard are a record of what was paid, not a card processor; how the record works is on Payments.

Court utilisation

Whether you are getting value from the badminton courts you book.

For a chosen session it shows court occupancy (how much of your booked court-time was actually in play), idle court-time, games per court-hour, and how many courts you booked. An occupancy-by-court chart flags any court that sat underused, and an across-the-evening timeline shows when courts were busy and when they were idle. Choose the night from the session dropdown (it defaults to your most recent one). The court count comes from your session profiles.

Use it to decide whether to book more or fewer courts, and to spot quiet stretches in the evening. Download CSV for the per-court detail.

Recognition

Who stands out?

Most improved

Who has come on the most, for end-of-season awards and newsletters.

Highlights your biggest riser (with their rating gain over the period), the club’s median rating, the single biggest jump, and how many members are improving. A top improvers leaderboard ranks players by rating gained, each with their start and current rating, games played and a trajectory sparkline, and a club-standard chart shows where everyone sits. Only settled ratings count, and you can switch between this season, the last six months and the last twelve. (The season start is set on the Settings page, defaulting to 1 September.)

Use it for awards and newsletters, and to celebrate the players putting the work in. Download CSV for the full list.

Related

• Sessions - running a club night
• How ratings work - the rating behind the performance and partnership figures
• Payments - how the fee record works